Privacy Policy

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At Trivah Jewels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit or make a purchase from www.trivahjewels.com (“Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Site, place an order, or contact us, we may collect the following information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via payment partners; we do not store full card details)

Order Information

  • Products purchased

  • Order history

  • Delivery details

  • Returns/exchange information (if applicable)

Technical Information

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the Site

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Deliver products within India

  • Send order updates (confirmation, shipping, delivery)

  • Provide customer support

  • Improve our website experience and performance

  • Prevent fraud and unauthorized transactions

  • Share offers, launches, and updates (only if you opt in)

3. Marketing & Communication

If you subscribe to our newsletter or opt in, we may send you:

  • New launches

  • Trending picks

  • Styling tips and layering ideas

  • Exclusive offers and limited drops

  • Jewelry care tips and fun updates

You can unsubscribe anytime using the link in our emails.

4. Cookies

We use cookies to improve your browsing experience, such as:

  • Remembering your preferences

  • Keeping items in your cart

  • Understanding site traffic and performance

You can disable cookies through your browser settings, but some features may not work properly.

5. Sharing Your Information

We do not sell your personal data.

We may share your information only with trusted third parties for order fulfillment, such as:

  • Payment gateways

  • Shipping and delivery partners

  • Website and analytics tools (like Shopify)

These partners only receive the information needed to provide their service.

6. Data Security

We take reasonable steps to protect your personal data. However, no online platform is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You can request to:

  • Access your personal data

  • Correct or update your details

  • Delete your data (where applicable)

  • Opt out of marketing emails anytime

To request this, contact us at: support@trivahjewels.com

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

For any privacy-related questions or requests, contact us at:

📩 support@trivahjewels.com
🌐 www.trivahjewels.com


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